# PBS dataservice not running **URL:** \ **Category:** Users/Site Administrators\ **Created:** [April 16, 2019, 7:08am UTC](https://community.openpbs.org/t/pbs-dataservice-not-running/1556 "2019-04-16T07:08:34Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![zainul1114](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.openpbs.org/zainul1114/32/263_2.png) [@zainul1114](https://community.openpbs.org/u/zainul1114)\ **Post date:** [April 16, 2019, 7:08am UTC](https://community.openpbs.org/t/pbs-dataservice-not-running/1556/1 "2019-04-16T07:08:34Z")
Hi, Can any one have idea on this? root@kmaster1 datastore]# tail /var/spool/pbs/server\_logs/20190416 04/16/2019 11:59:21;0002;Server@kmaster1;Svr;Server@kmaster1;PBS dataservice not running:[Connection: failed: could not connect to server: Connection refused Is the server running on host “192.168.1.224” and accepting TCP/IP connections on port 15007?] 04/16/2019 11:59:22;0002;Server@kmaster1;Svr;Server@kmaster1;pbs\_status\_db exit code 1 04/16/2019 11:59:32;0002;Server@kmaster1;Svr;Server@kmaster1;Starting PBS dataservice 04/16/2019 11:59:43;0002;Server@kmaster1;Svr;Server@kmaster1;PBS dataservice not running:[Connection: failed: could not connect to server: Connection refused Is the server running on host “192.168.1.224” and accepting TCP/IP connections on port 15007?] 04/16/2019 11:59:43;0002;Server@kmaster1;Svr;Server@kmaster1;pbs\_status\_db exit code 1 04/16/2019 11:59:53;0002;Server@kmaster1;Svr;Server@kmaster1;Starting PBS dataservice [root@kmaster1 datastore]# I am using PBSPRO Open Source wget -c [http://wpc.23a7.iotacdn.net/8023A7/origin2/rl/PBS-Open/pbspro\_19.1.1.centos7.zip](http://wpc.23a7.iotacdn.net/8023A7/origin2/rl/PBS-Open/pbspro_19.1.1.centos7.zip) [root@kmaster1 ~]# service pbs restart Restarting PBS Stopping PBS Killing Server. PBS server - was pid: 4956 PBS sched - was pid: 3583 PBS comm - was pid: 3322 Waiting for shutdown to complete Starting PBS PBS comm /opt/pbs/sbin/pbs\_comm ready (pid=5310), Proxy Name:kmaster1.calligotech.com:17001, Threads:4 Creating usage database for fairshare. PBS sched Connecting to PBS dataservice…Failed to start PBS dataservice .Failed to start PBS dataservice …Failed to start PBS dataservice continuing in background. PBS server [root@kmaster1 ~]# and i tested psql connection, as shown below [root@kmaster1 datastore]# psql -h 192.168.1.224 -U postgres psql: could not connect to server: Connection refused Is the server running on host “192.168.1.224” and accepting TCP/IP connections on port 5432? [root@kmaster1 datastore]# ---
**Author:** ![mikescchen](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.openpbs.org/mikescchen/32/192_2.png) [@mikescchen](https://community.openpbs.org/u/mikescchen)\ **Post date:** [April 16, 2019, 10:23am UTC](https://community.openpbs.org/t/pbs-dataservice-not-running/1556/2 "2019-04-16T10:23:16Z")
> [@zainul1114](#): > > PBS sched > Connecting to PBS dataservice…Failed to start PBS dataservice > .Failed to start PBS dataservice > …Failed to start PBS dataservice > continuing in background. The data service was not started along with the pbs. How about providing more info, such as OS version, PBS pro version, etc.? ---
**Author:** ![adarsh](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@adarsh](https://community.openpbs.org/u/adarsh)\ **Post date:** [April 17, 2019, 3:28am UTC](https://community.openpbs.org/t/pbs-dataservice-not-running/1556/3 "2019-04-17T03:28:20Z")
> [@zainul1114](#): > > [Connection: failed: could not connect to server: Connection refused > Is the server running on host “192.168.1.224” and accepting > TCP/IP connections on port 15007?] Also check whether firewall services are not blocking port 15001 to 15007 and SELinux is disabled (and system was rebooted). The service user account should have a home directory ( “pbsdata” user account) ---
**Author:** ![zainul1114](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.openpbs.org/zainul1114/32/263_2.png) [@zainul1114](https://community.openpbs.org/u/zainul1114)\ **Post date:** [April 17, 2019, 10:20am UTC](https://community.openpbs.org/t/pbs-dataservice-not-running/1556/4 "2019-04-17T10:20:35Z")
Dear Adarsh, I have disabled firewall and selinux . still i am getting same error message pbs/server\_log .ie pbs dataservice not running. can you please let me know how to create “pbsdata” user account and run pbs dataservice. Regards, Zain ---
**Author:** ![adarsh](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@adarsh](https://community.openpbs.org/u/adarsh)\ **Post date:** [April 17, 2019, 5:36pm UTC](https://community.openpbs.org/t/pbs-dataservice-not-running/1556/5 "2019-04-17T17:36:50Z")
1. un-install the existing pbs deployment - ``` rpm -qa | grep pbs | xargs rpm -e ``` - ``` ps -ef | grep pbs_ # make sure there are no zombiles left ``` - ``` rm -rf /var/spool/pbs . /opt/pbs /etc/pbs.conf . /etc/init.d/pbs /etc/profile.d/pbs.sh ``` 1. disable SELinux and reboot the system 2. disable firewalld services 3. create pbsdata user account useradd -m -d /home/pbsdata -s /bin/bash -c “PBS datastore service user” -U pbsdata 4. wget -c [http://wpc.23a7.iotacdn.net/8023A7/origin2/rl/PBS-Open/pbspro\_19.1.1.centos7.zip](http://wpc.23a7.iotacdn.net/8023A7/origin2/rl/PBS-Open/pbspro_19.1.1.centos7.zip) 5. unzip \*.zip ; cd pbspro-server-19.1.1-0.x86\_64; yum install pbspro-server-19.1.1-0.x86\_6.rpm 6. /etc/init.d/pbs start or systemctl start pbs hope this helps ---
**Author:** ![zainul1114](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.openpbs.org/zainul1114/32/263_2.png) [@zainul1114](https://community.openpbs.org/u/zainul1114)\ **Post date:** [April 23, 2019, 7:51am UTC](https://community.openpbs.org/t/pbs-dataservice-not-running/1556/6 "2019-04-23T07:51:01Z")
Thanks for your help … i am able to run pbs server and added compute node also. can you please help me know how do i change PBS\_EXEC directory path while installing (yum install pbspro-server-19.1.1-0.x86\_6.rpm) pbs server. By default PBS\_EXEC path is /opt/pbs. Actually, i am installing Pbspro CE on Cluster Environment. So, i want to make pbs\_exec path as /share/apps/pbs. And, when i test the job from ‘pbsdata’ user, my job is going on hold. [pbsdata@kmaster1 ~]$ echo sleep 7 | qsub 1.kmaster1 [pbsdata@kmaster1 ~]$ qstat -ans kmaster1: Req’d Req’d Elap Job ID Username Queue Jobname SessID NDS TSK Memory Time S Time * * * 0.kmaster1 pbsdata workq STDIN – 1 1 – – H – – job held, too many failed attempts to run 1.kmaster1 pbsdata workq STDIN – 1 1 – – H – – job held, too many failed attempts to run I have tried to remove the job and rerun, still the job is going on HOLD state. Can you please help me on this. ---
**Author:** ![adarsh](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@adarsh](https://community.openpbs.org/u/adarsh)\ **Post date:** [April 23, 2019, 3:18pm UTC](https://community.openpbs.org/t/pbs-dataservice-not-running/1556/7 "2019-04-23T15:18:46Z")
> [@zainul1114](#): > > can you please help me know how do i change PBS\_EXEC directory path while installing (yum install pbspro-server-19.1.1-0.x86\_6.rpm) pbs server. By default PBS\_EXEC path is /opt/pbs. ``` PBS_SERVER= PBS_HOME= rpm -i --prefix pbspro- --0...rpm ``` Please check the below section from this document [High-performance Computing (HPC) and Cloud Solutions | Altair](https://www.pbsworks.com/pdfs/PBS18.2.3_BigBook.pdf) 3.4.2.2 Setting Installation Parameters > [@zainul1114](#): > > And, when i test the job from ‘pbsdata’ user, my job is going on hold. Reasons for job in “H” state: - If there is an issue with authentication of the user on the compute node - or user home directory not mounted or home directory of the user not available on the compute nodes or user is not passworded on that compute node - not sure about the users authentication PBS keeps the job in held state - when the job is manually put on the hold state using qhold command - If the job is a dependent job ( in the dependency chain of jobs ) Check the mom logs of the job where it was scheduled to run ( you can get this by running tracejob ) Thank you