# Possibility for config/setup assistance? **URL:** \ **Category:** Users/Site Administrators\ **Created:** [August 10, 2016, 9:54am UTC](https://community.openpbs.org/t/possibility-for-config-setup-assistance/204 "2016-08-10T09:54:14Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![buchmann](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.openpbs.org/buchmann/32/31_2.png) [@buchmann](https://community.openpbs.org/u/buchmann)\ **Post date:** [August 10, 2016, 9:54am UTC](https://community.openpbs.org/t/possibility-for-config-setup-assistance/204/1 "2016-08-10T09:54:14Z")
Dear Wizards. I do not know if this is the right forum. But I am wondering if it is possible to buy assistance from Altair (or anybody else) with in-depth knowledge of PBSpro - on a per-hour or time pool basis. I am not talking about a “full pro / licence” package, nor 24/7 support, but rather a place to go with, say, concrete technical/configuration issues, as eg.: [Node grouping - config problems](http://community.openpbs.org/t/node-grouping-config-problems/200) Also, I am not (yet) considering on-site support and dial-in is out of the question due to company restrictions. But it could include phone/skype/whatever communication to understand our specific needs, and then help to overcome those particulars. I.e. fill the gap between general doc/guides and our particulars. Once the system is running we will take care of it. If more issues pop up, we may buy more hours etc. Any ideas / suggestions? Thanks. /Bjarne ---
**Author:** ![buchmann](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.openpbs.org/buchmann/32/31_2.png) [@buchmann](https://community.openpbs.org/u/buchmann)\ **Post date:** [August 10, 2016, 10:02am UTC](https://community.openpbs.org/t/possibility-for-config-setup-assistance/204/2 "2016-08-10T10:02:21Z")
Just to answer half of my own question, contact to Altair seems to be by email: [pbssales@altair.com](mailto:pbssales@altair.com), as per [http://www.pbsworks.com/SupportGT.aspx?d=Support,-Services-and-Support](http://www.pbsworks.com/SupportGT.aspx?d=Support,-Services-and-Support) I’ll contact them, and then we will se how it goes. As PBSpro is now FOSS ([https://en.wikipedia.org/wiki/Free\_and\_open-source\_software](https://en.wikipedia.org/wiki/Free_and_open-source_software)), it is possible that more will start offering this kind of assistance. Sorry to disturb you all with such an easy question. /Bjarne ---
**Author:** ![mkaro](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.openpbs.org/mkaro/32/85_2.png) [@mkaro](https://community.openpbs.org/u/mkaro)\ **Post date:** [August 10, 2016, 5:20pm UTC](https://community.openpbs.org/t/possibility-for-config-setup-assistance/204/3 "2016-08-10T17:20:11Z")
It sounds like you’re on the right track, please keep us updated on your progress. Each Altair developer has been issued a stick that may be used to poke others when required. 🖖